Remote Diagnostics

slider-pic-support-and-maintenanceIf you find you are wasting valuable business time monitoring your printing and copying solutions, order then our remote diagnostics service could be of interest to you.

COS Sales remote diagnostics give you a fully managed system that will send us automatic emails for a range of alerts. These alerts can include:

  • Low Toner
  • Low Ink
  • Schedule Meter Readings
  • Hardware Faults
  • Software Faults

When we receive these alerts we can act almost instantly to make sure your issue is resolved. Whether this involves sending out new toner, clinic or sending a trained technician to look at hardware/software faults, we can manage the situation and ensure there is minimal disruption to your business.

If you would like to discuss our Remote Diagnostics in more detail please feel free to give us a call on 0208 527 4000 or fill out our contact form.